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Privacy Policy

 

Effective Date: 15/06/2025

Last Updated: 15/06/2025

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Thank you for using ChronoLog (“we”, “our”, “us”). We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, website, and related services (the “Service”).

By accessing or using ChronoLog, you agree to the practices outlined below. If you do not agree, please refrain from using our services.

 

1. Who We Are

ChronoLog is owned and operated by ChronoLog Developments based in the United Kingdom and operating globally.

Data Controller: ChronoLog Developments

Contact Email: chronologsupport@gmail.com

We comply with the UK GDPR, and where applicable, the EU GDPR, CCPA, and other relevant data protection laws.

 

2. What Information We Collect

We collect the following types of data:

a. Personal Data You Provide

  • Full name
     

  • Email address
     

  • Profile photo (optional)
     

  • Watch collection data (brand, model, purchase details)
     

  • Daily wear logs
     

  • Preferences or settings
     

  • Communications or support requests
     

b. Automatically Collected Data

  • Device information (model, OS, unique IDs)
     

  • IP address and location (if enabled)
     

  • Usage logs (time spent, features used)
     

  • Crash logs and performance data
     

c. Third-Party Data

If you integrate third-party services (e.g., Zapier, watch market APIs), we collect data made available through those platforms to enhance your experience.

 

3. How We Use Your Data

We use your data to:

  • Provide and improve our service
     

  • Track and analyze your watch usage and collection
     

  • Deliver personalized insights and notifications
     

  • Respond to support queries
     

  • Detect, prevent, and address security or technical issues
     

  • Send important service updates or legal notices
     

We do not sell your personal data.

 

4. Legal Basis for Processing

Under the UK GDPR and EU GDPR, we process your data based on one or more of the following legal bases:

  • Your consent (e.g., for marketing)
     

  • Contractual necessity (to provide the Service)
     

  • Legitimate interests (e.g., improving the app)
     

  • Legal obligation (e.g., compliance with legal requests)
     

 

5. Sharing Your Information

We only share your data when necessary and in line with this policy:

  • With trusted service providers (e.g., hosting, analytics, database storage)
     

  • With third-party integrations you authorize
     

  • With law enforcement or authorities when legally required
     

  • In connection with a merger, acquisition, or business transfer
     

All third parties are required to process your data securely and lawfully.

 

6. International Data Transfers

Your data may be transferred and stored outside of your country, including in the UK, EEA, United States, or other jurisdictions. When we transfer data internationally, we ensure appropriate safeguards (such as Standard Contractual Clauses or UK IDTA) are in place to protect your rights.

 

7. Your Rights

Depending on where you live, your rights may include:

Under UK/EU GDPR:

  • Access your data
     

  • Correct inaccurate data
     

  • Delete your data (“right to be forgotten”)
     

  • Object to or restrict processing
     

  • Withdraw consent at any time
     

  • Data portability
     

Under CCPA (California):

  • Know what personal information we collect
     

  • Access and delete your data
     

  • Opt out of data “sales” (we do not sell data)
     

  • Non-discrimination for exercising rights
     

To exercise your rights, please contact us at chronologsupport@gmail.com. We may verify your identity before responding.

 

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

You may delete your account at any time through the app or by contacting us. Data will be deleted or anonymized within 30 days of your request.

 

9. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, secure storage, and access controls.

However, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

 

10. Children’s Privacy

Chronolog is not intended for children under 13 years old (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us so we can delete it.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or business operations. We will notify users of material changes through the app or via email.

Please review this page regularly to stay informed.

 

12. Contact Us

For questions, concerns, or requests related to your privacy, please contact:

ChronoLog Privacy Officer

Email: chronologsupport@gmail.com

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